FNQ MOWING & PRESSURE WASHING TERMS & CONDITIONS

Terms and Conditions

These terms and conditions serve as a binding agreement between you as the (“Client”) and FNQ Mowing & Pressure Washing and its owners and employees for the execution of services in exchange for payment for residential or commercial cleaning services.

Water Usage

The Client agrees to provide FNQ Mowing & Pressure Washing the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge. It is the Clients responsibility to ensure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available.

Courtesy 

While FNQ Mowing & Pressure Washing is on location and performing work, the Client is responsible for keeping all children and pets, as well as other individuals away from the work area.

Removal & Replacement of Contents 

Removal and replacement of cars, furniture, planters and any other items are the responsibility of the homeowner. Should FNQ Mowing & Pressure Washing need to remove items from the work area, we will not be responsible for any damage, breakage or for storage issues. An additional charge may apply for time and labor devoted to the removal of these items.

Weather & Scheduling

Scheduling in a business when productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. FNQ Mowing & Pressure Washing will try our best to keep scheduling conflicts to a minimum, however, circumstances that are beyond our control may affect project start and completion dates. The Client will be notified of any changes.

Risks and Releases of Liability

FNQ Mowing & Pressure Washing technicians are all fully trained within the pressure cleaning industry. Safe techniques are adhered to, however, damage may still occur to any delicate surface due to poor maintenance, neglect of the property and low-grade building materials that do not comply with the Building Code of Australia (BCA).  Any areas of concern must be addressed by the homeowner prior to work being carried out. The homeowner assumes all risks and takes responsibility for any damage that occurs due to improper maintenance.

FNQ Mowing & Pressure Washing is not responsible for damage due to improperly installed siding, loose shingles/ siding, broken/ opened windows, improperly sealed windows/doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters, leaders and improper caulking. Pressure cleaning which entails the removal of chalky, gritty or failing surface materials may cause the faded aspects of the vinyl or aluminium to stand out. FNQ Mowing & Pressure Washing will not be responsible for such conditions. FNQ Mowing & Pressure Washing is not liable for any consequential or incidental damage or for any loss resulting from defects as noted in the agreement. For any concerns, please discuss with management or staff on site prior to any works commencing.

House Wash Acknowledgement

The Client understands that any blemish, flaw or any existing oxidation will be more prominent after the Service has been carried out.

FNQ Mowing & Pressure Washing is not responsible for water intrusion. While every effort is made to prevent this from happening, bad seals around windows/ doors and cracks in concrete foundations and defective sealing on roofs can make this unavoidable. FNQ Mowing & Pressure Washing expects the structures on your property to be in good repair and watertight. This includes, but is not limited to all electrical services including receptacles and light fixtures. Doors and windows shall also be watertight, adequately sealed and closed prior pressure washing work begins. FNQ Mowing & Pressure Washing is not responsible for damages as a result of water infiltration from poor or improper installation, grouting issues, maintenance or repair of electrical-related items or doors/ windows. Windows may become water spotted as a result of our services. Window cleaning is NOT included.

Stains 

Some stains cannot be removed by pressure cleaning alone. Tree sap, artillery fungus, splatters from stains and paints are examples of materials that cannot be removed by conventional means. The use of bio-degradable chemicals may be required. 

The appearance of concrete depends on a number of factors most linked to when the concrete was initially poured and cured. When concrete with dirt, mold, mildew, algae and other pollutants and stains is cleaned, the concrete will then reveal any and all imperfections that the pollutants and stains have covered up. The customer understands that not all concrete will look the same even on the same driveway, patio, sidewalk, or concrete slab.

FNQ Mowing & Pressure Washing makes every attempt to point these areas out to the Client when quoting the project. Sometimes these stains cannot be removed at all.

Invoicing Terms

Full payment of any balance is due within 14 days of completion. An invoice will be sent to the person or company at the time of the completion of the Service.

We accept the following payment options:

1 - Cash. 

2 - Bank Transfer (EFT). 

3 - Card payment via square.